After-sale service
Hunan Li Jia Machinery Manufacturing Co., Ltd. made the following commitment to the Contract Equipment Services:
1. Provide all technical data and drawings in accordance with the contract to the buyer in a timely manner. Invite the buyer to participate in the technical design review of the supplier when necessary.
2, according to the buyer's time to the scene for technical services, guide the buyer according to the supplier's technical data and drawings required installation, division and the whole set of trial and trial production.
3, for the buyer to buy and contract equipment related equipment, the supplier should provide the technical requirements and equipment to meet the requirements of the interface.
4, strict implementation of the supply and demand parties on issues related to the convening of meetings of the minutes or signed agreements.
5, according to the provisions of the contract for the buyer to organize equipment installation, commissioning, use and maintenance of technical training courses.
6, strengthen the pre-sale, sale, and after-sales service, the "24 hours service", "advanced service", "whole process service", "lifelong service" in the product manufacturing, installation, commissioning, overhaul of the whole process.
7, after receiving the buyer to reflect the quality of information, within 24 hours to reply or send service personnel, as soon as possible to arrive at the scene, so that users are not satisfied with the quality, the service does not stop.
8, meet the requirements of the spare parts at any time.
9, no matter what the circumstances, we will never make any difficulties for the buyer.